Deposit and withdrawal methods
Move pounds in and out of your True Vestoworthen account with the methods UK bank customers already use. Every method below is free of platform charges, and times are stated per method. See also the withdrawal policy and the fees page.
Deposit methods
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| Faster Payments bank transfer | Bank transfer (UK) | Free | Instant | Faster Payments is the standard way to move pounds between UK bank accounts. After you confirm the transfer in your banking app, the deposit usually reaches your trading account within minutes. Your personal manager can confirm the reference details before you send the first payment. |
| Debit card | Debit card (Visa / Mastercard) | Free | Instant | Debit card deposits are processed immediately after your bank authorises the payment. Some issuers ask for an extra security check through their own app. Credit cards are not accepted for funding a trading account. |
| Bank wire | International bank transfer | Free | 1–3 business days | Bank wire is intended for larger deposits or transfers from accounts outside the Faster Payments scheme. Processing depends on the sending bank and any intermediary institutions, so allow up to three business days. |
Withdrawal methods
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| Bank transfer | Bank transfer (UK) | Free | 1–3 business days | Withdrawals are sent to a verified bank account in your own name. After the request is approved, the funds usually arrive within one to three business days, depending on your bank. |
| Debit card | Debit card (Visa / Mastercard) | Free | 1–5 business days | Where your card issuer supports it, withdrawals can be returned to the debit card used for funding. The final posting time depends on the issuer and is typically one to five business days. |
Good to know before you move money
Deposits must come from an account or card in your own name, and withdrawals return to the same routes: money deposited by Faster Payments or bank wire is withdrawn to your bank account, and money deposited by card can be returned to that card where the issuer supports it. This matching is an anti-fraud requirement explained in the AML/KYC policy, and it is what keeps your withdrawals quick.
The first withdrawal follows identity verification, which your personal manager completes with you during onboarding. Later withdrawals normally need only your confirmation inside the platform and, where enabled, a two-factor code. Requests received during support hours (Monday to Friday, 9:00–17:30 GMT) begin processing the same day.
Timelines above are business-day estimates after a request is approved. Your bank's own cut-off times, card issuer processing and, rarely, additional verification checks can extend them; if a withdrawal is taking longer than stated, write to [email protected] with the date and amount, and support will trace it.